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Packages are generally dispatched within 2 days after receipt of payment and are shipped via UPS/FedEX with tracking and drop-off without signature. If you prefer delivery by UPS Extra with required signature, an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
Boxes are amply sized and your items are well-protected.
Travel time for your shipment will depend upon several factors. Carrier selected, destination location, carrier speed selection, product availability, these factors will all come into play when trying to determine the total length of time it will take for your package to arrive. We have prepared for you below two maps supplied from UPS and FEDEX that displays average time for STANDARD GROUND shipment. This gives a general estimate for when your product is likely to arrive within your region of the country.
Local Idiots wants to guarantee you are 100% satisfied with the items you have purchased, so we offer a FREE 30 day return period on all items ordered via phone or online store.
Return Claim Process:
Note: Products or packages mailed directly to Local Idiots Headquarters without RA# will be REFUSED and returned to the sender at their cost. RA numbers are valid for only 30 days and will be returned if received after 30 day period.
Out-of-Stock and Backorder purchases
If an item is eligible for an out-of-stock or backorder purchase, it will display a message on the product page upon selecting your specific color and size for an item. These items will ship as soon as they arrive at the LI facilities. Please be patient for these orders as it may take up to 3-4 weeks for delivery. We will attempt to expedite the process as quickly as possible. You will be notified via email that has been submitted with your order, once the item(s) has left our warehouse.